Settings and Privacy

Notifications and Progress Tracking#

• CrossFlow shows a native system notification when a process finishes. This can be turned off in Settings & License ("Show a notification when a process finishes").
• The bell icon holds short news messages about CrossFlow (new versions, offers, important fixes). A number on the bell tells you how many you have not read yet, and those are highlighted when you open the list. The first time you launch CrossFlow, only the news from the last 30 days counts as unread.
• The taskbar icon (Windows) or Dock icon (macOS) shows a progress bar mirroring the current process, so you can follow it without keeping the CrossFlow window in front.
• If Premiere Pro or DaVinci Resolve steal the focus while CrossFlow is running a process (for example when they are launched in the background to run part of the conversion), CrossFlow automatically brings itself back to the front so you don't lose track of the live progress. It only does this in response to an actual progress update, so if Premiere Pro or Resolve show a dialog you need to act on (an unsaved-changes prompt, a missing-media warning...), CrossFlow stays out of the way until you've dealt with it.

Settings#

In Settings & License, you can turn on or off:

• "Show a notification when a process finishes", see Notifications and Progress Tracking.
• "Enable animated background", the animated background of the CrossFlow window.
• "Write Debug Logs", the same switch as the "Enable Logs" and "Disable Logs" buttons, see How to report an error. Leave it off unless you are preparing a bug report: logs slow the conversion down.
• "Disable Auto-Update at opening" and "Do not check for updates or news at startup", see Getting the latest version.
• The two "Usage Statistics" options, described in Usage Statistics.

Premiere Pro Label Colors#

DaVinci Resolve has exactly 16 clip colors, and they cannot be changed. Premiere Pro also has 16 labels, but you can give them any color you like, and each computer can have its own. So when a clip keeps its color in the conversion (Transfer Clip Colors, on by default), CrossFlow reads the colors your Premiere Pro labels really have, and gives each label the closest Resolve clip color.

Resolve has fewer blues and purples than Premiere Pro usually does, so the closest color is not always the obvious one. CrossFlow keeps different labels on different Resolve colors as much as it can, so clips you told apart in Premiere stay apart in Resolve. It only puts two labels on the same Resolve color when every other choice would look clearly wrong.

For exactly the same colors in both applications, use Match Premiere Labels to Resolve, in the Settings block of Settings & License. It changes Premiere Pro's 16 label colors and names to DaVinci Resolve's, and sets which label new imports get to match. A few things to know:

• Premiere Pro must be open when you click the button. The button is only shown when Premiere Pro is installed on this computer.
• The change applies to all your Premiere Pro projects. Clips keep their label, but the label shows its new color.
• A timeline that was already open when you clicked keeps showing its old colors until you switch to another timeline and back, or reopen the project. Premiere Pro keeps the change when it is closed normally.
• You can change the colors back at any time, in Premiere Pro's Preferences > Labels.

Usage Statistics#

CrossFlow is built by one person, and the only way to know what to improve next is to know how it is actually used: which versions of Premiere Pro and DaVinci Resolve people run, how big real projects are, which options get used, and what goes wrong. So CrossFlow sends anonymous usage statistics, at the end of each conversion and once per week of use. A notice tells you about it the first time you open CrossFlow, with a short list of what is sent next to what never is, and both options described below. You can turn it off right there, or at any time later.

CrossFlow does everything on your computer. Your project and your media never leave it. What is sent is a short, anonymous summary of a conversion, and nothing in it points back to you, to your computer or to a particular project.

What is sent, and what never is#

At the end of a conversion, CrossFlow sends:

• the versions of CrossFlow, Premiere Pro, DaVinci Resolve and your operating system, and the language of your system
• the size of the project and the numbers of its media, sequences and clips, always as ranges such as "20 to 99 clips", never as exact values
• which media formats are present (for example "mov" or "mxf"), without counts or file names
• which options were used
• whether the conversion succeeded, with short codes for the kinds of problems met (for example "unsupported effect"), and the names of the Premiere Pro effects, blend modes or transitions concerned
• whether an interrupted conversion was finished with "Continue Task" (from which step, and the general kind of cause, for example "CrossFlow's window stopped"), or left unfinished
• how long each step took, as a range

Once a week, CrossFlow also sends how many conversions were started that week. Dates are always rounded to the week.

What is never sent, in any case: project, sequence, bin or clip names; file names or paths; your user name or your computer name; your license key; your email address; any identifier of you or of your computer. Counts are sent as ranges precisely so that no summary can be matched back to a particular project.

The optional install ID#

A second option, off by default, adds a random install ID to a reduced set of these statistics. This lets CrossFlow's author see how the use of one installation evolves over time, for example whether people convert one project and stop or keep converting every week, and whether the trial limits are set right.

The ID is a random number created on your computer. It is not derived from your computer's hardware, and it is not linked to your license key or to your email address. Turning the option off deletes the ID immediately; turning it back on creates a new one, so a past refusal is never undone.

Turning it off, and seeing for yourself#

Both options live in the "Usage Statistics" section of the Settings & License tab. Untick "Share anonymous app statistics" and CrossFlow stops sending anything at all, deletes what was waiting to be sent, and turns the install ID option off with it.

Click "See exactly what is sent" in that section to see the real content: what is waiting to be sent, and what was last sent. The "Privacy policy" link opens the full description on nablast.com, which also covers the other things CrossFlow does over the network: license activation, and the update check with its in-app news.